Shipping & Return Policy

Processing Time

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• During high-volume periods (sales, product launches), processing may take an additional 1–2 business days.

Shipping Rates & Delivery Times

• Shipping rates are calculated at checkout based on your location and selected shipping method.

• Estimated delivery times:

  • Domestic Standard Shipping: 3–7 business days

  • Domestic Express Shipping: 1–3 business days

  • International Shipping: 7–21 business days
    (Delivery times may vary due to customs delays or carrier issues.)

Order Tracking

• Once your order ships, you will receive a confirmation email with a tracking number.

Lost or Delayed Packages

• We are not responsible for packages delayed by the carrier, but we will help you open an investigation if needed.

• For parcels marked as delivered but not received, please contact the carrier first. If the issue isn’t resolved, contact our support team.